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Balancing the practicalities of arranging a funeral and compassionately supporting a family in need takes time and years of practice.
It’s also a team effort utilising a wide variety of skills.

If there is a vacancy below that you would like to apply for, please download the relevant form.

Funeral Assistant - Inverurie

Position: Funeral Assistant
Location:Inverurie
Salary: Starting salary £24,000
Hours of work: Monday to Friday: 8.30am to 5pm
Partipation in ‘on-call’ rota to cover the company 24-hour customer telephone number
Occasional Saturday Mornings - For the week in which a Saturday is worked, a half day will be due elsewhere in that week.
Closing date: 9am, Thursday 18 June 2020

Main purpose:

  • Assist Funeral Directors and colleagues in providing a customer focused service that not only meets but goes beyond client expectation
  • Provide occasional cover for Funeral Directors to arrange, organise and conduct funeral services according to the requirements and wishes of the deceased and or client
  • Liaise with colleagues to provide a 24-hour on-call service through the use of a rota system

Tasks:

  • Assist the Funeral Directors in all funeral and memorial duties required to fulfil client’s instruction
  • Provide a dignified and professional welcome to every client
  • Answer the telephone in a competent, courteous and professional manner
  • Ensure that all documentation and administration is actioned and processed efficiently, promptly and free from error
  • Assist the Funeral Director in safe and secure transport of the deceased and clients
  • Ensure that all legal requirements are complied with
  • Ensure that funeral vehicles are valeted as required
  • Liaise with colleagues to ensure vehicle maintenance checks are carried out frequently
  • Ensure that the work environment remains clean and tidy at all times
  • Share best practice with peers to enhance communication, performance and teamwork
  • Assist the Funeral Directors in maintaining the business relationships with external parties such as clergy, florists and crematoria staff
  • Be willing to represent the business in civic and professional organisations and activities if able
  • Be responsible for a high standard of personal appearance, speech and conduct
  • Be responsible for company property
  • Assist in the identification, removal and transport of the deceased in a caring and compassionate manner
  • Ensure that systems and procedures are adhered to at all times
  • Embark upon relevant training courses as required
  • Demonstrate and use own initiative

Qualifications/Skills/Abilities Required:

  • Excellent organisational skills, ability to meet deadlines
  • Able to meet the rigorous physical strength and agility requirements to lift and move deceased persons
  • Able to learn practical skills to assist with funeral vehicles, workshop and mortuary
  • Excellent attention to detail
  • Polite and pleasant manner when dealing with people
  • Valid driving licence
  • Able to work as part of a team but also exercise initiative when required
  • IT skills, particularly Microsoft Office and email

How to apply:

Please download the application form below, fill all information and submit the form via email jobs@williampurves.co.uk by 9am Thursday 18 June 2020.

 

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